Get in Touch With Us
Got a question about how we review casino sites, spotted something that needs updating, or want to flag an issue with our coverage of fastest-withdrawal operators? This page explains how to reach Online Casinos New York and what you can expect once you do.
How to Reach Our Team
Email is the best way to contact us. We read every message that comes in and try to respond within two working days. Send your note to [email protected] and let us know the subject in a line or two so we can route it to the right person quickly.
We are a small editorial team, not a customer support desk for any casino brand. If your question is about a specific deposit, withdrawal, or account issue, that needs to go to the casino's own support channel — we'll point you in the right direction if you're not sure who to ask.
What You Can Get in Touch About
- Review accuracy — If something on a review page looks outdated, whether that's a bonus figure, a withdrawal method, or licensing detail, tell us and we'll check it against the source.
- Payout speed reports — Since this page's focus is fastest withdrawals, we're particularly interested in hearing how banking and payout timelines actually played out for readers, so our comparisons stay grounded in reality.
- Content requests — If there's an angle on New York online casinos you'd like us to cover in more depth, such as banking options or mobile play, let us know.
- Corrections — Wagering terms, editorial ratings, and offer details change. If you find a mismatch, we want to fix it fast.
- Partnership or business enquiries — If you represent a licensed operator or media outlet, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, mention it in your message. We'll also point you to the resources below, and you don't need to wait for a reply to reach out to them directly.
What Happens After You Send a Message
A real person reviews every email — we don't rely on automated replies to close out enquiries. Our usual response window is two working days, though it can run a little longer at busy times. If your enquiry relates to something time-sensitive, say so at the top of your message.
Before You Write In: A Few Things to Check First
Some questions come up often enough that you may find the answer faster elsewhere on the site. For instance, if you're weighing up options beyond our main New York rankings, our guide to the best non-GamStop casinos covers a different set of operators and eligibility rules entirely — worth a look if that's what you're actually after.
It's also worth remembering that New York currently regulates online sports betting but has not legalized online real-money casino gaming. Our reviews cover offshore-licensed sites some New York residents choose to use, and we're upfront about that distinction throughout the site. If your message is about legality in your specific situation, we'd encourage you to also check current New York State Gaming Commission guidance, since rules can shift.
A Note on Our Editorial Standards
Ratings and rankings on this site are based on our own research into game variety, banking options, payout speed, licensing, and support quality — commission from any operator never buys a higher position. Reader feedback genuinely shapes how we maintain that research, so if something we've published seems off, we'd rather hear about it than leave it standing.
Need Support Rather Than to Contact Us?
If gambling has stopped being fun, or you're worried about your own play or someone else's, help is available and confidential. Call or text 1-800-GAMBLER at any time, or reach New York's HOPEline at 1-877-8-HOPENY (1-877-846-7369) for free, confidential support. These lines are separate from us and staffed by trained counselors, not casino operators.
All gambling content on this site is intended for adults aged 21 and over. Nothing here should be read as encouragement to gamble beyond what you can comfortably afford to lose.
Thank you for taking the time to read this far. Whatever the reason for writing in, we look forward to hearing from you.